bbb dentist complaints

She never told me prices before she extracted the tooth. Well guide you through the process. Find out how BBB AUTO LINE can resolve your dispute. User does not have to select a country if they click this link. WebHow do I resolve disputes or complaints I have with my dentist? . On October 18th 2019 I had a regular dental cleaning at Smile Design in Gainesville Florida. Finding the right dentist for you is highly personal. This is 100% due to poor molding skills. I presently, and at the time, I had valid dental insurance coverage through ***************** According to the terms of my insurance policy, routine examinations and cleanings were fully covered.I also rendered on the spot any out-of-pocket expenses and confirmed with the dental office prior to leaving that my bill is clear. Please help me get my $900.00 back. She said that the dentist paid for the lab fees. Please select the region that you would like to explore today. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. In the window that pops up, make sure Location is set to Allow or Ask. I am also concerned that when other members of my family go to the new dentist they will also have issues caused by the negligence of ************** Smiles. She again reiterated that it would take forever, and she had to audit it first before she could send it to corporate. Poor quality one and done impressions by assistant. Please click on the country abbreviation in the search box below to change to a different country location. BBB Business Profiles may not be reproduced for sales or promotional purposes. I specifically asked, and the rep told me that I would not be charged for a procedure in the amount of $1933 until I came back for my appointment the following week. However, they said they also needs to insert "Local antimicrobial (PerioChip) in six of my teeth and it will cost me $96.00 for each and that they will charge me Periodontal maintenance $235.00. After my regular dental cleaning, I was checking out at the front desk and Karen, the new office manager, mentioned that I had a $200 balance on my account. This is a disgusting way to do business. Note that complaint text that is displayed might not represent all complaints filed with BBB. WebIt is all about appearances, eliminating chances of mold and that I spent $13,661 for a professional 1-day install as advertised. Privacy Policy. Customer Reviews are not used in the calculation of BBB Rating. I feel stuck with bad service and double cost for **rays. Find businesses, events and resources in your area. Thank you. You may need an orthodontist, someone who practices family dentistry, or specifically a childrens dentist. I have since obtained the service of a new dentist and am quite pleased with them, Following is the name and number of my insurance company who can verify my coverage and also they can verify the number of unanswered calls to Coast Dental. BBB Business Profiles generally cover a three-year reporting period. WebLocation of This Business. He scared me to my core and backed me into a corner. I stated that the co-pays should be after insurance as per our ************ agreed. In the window that pops up, make sure Location is set to Allow or Ask. BBB Business Profiles are subject to change at any time. Dental License: ***** DBA: ******* ********************** Excellence Address: ********************************************************************* Phone: ************ I went to office of this dentist on 03/14/2023 for my six month cleaning. Read more about how complaints are handled, International Association of Better Business Bureaus. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. Request refund. I hope that the refund will soon post and it wont affect my score anymore than it has already. Status: Answered. My husband, ************************** went to Smile Design of Toledo Blade. So I initialed that.I was not aware that they will copy and past this acceptance on any treatment they suggest.That is exactly what happened.After taking several X-rays and pictures, they informed me that I need deep cleaning. Please help. The day I was given the crowns I told him, these arent going to work. We never discussed that this would be the case and I would be paying again for the same services for which I have already paid. 05/26/2023. I would not have put myself through so much additional trouble to create a detailed spreadsheet, provide supporting documentation, to spend days on the phone, and two appeals for $47.00! As a matter of policy, BBB does not endorse any product, service or business. It has been well over 30 days and they refuse to return my payment indicating it was sent to their Corporate Office. Then I was advised by the lady at the front desk that I would not get a full refund I would not get the $900 paid for lab fees. So I paid $135 for the evaluation for root canals. Consumers have told us that additional information such as complaints and reviews from other customers helps them choose a trustworthy business. WebContact Information. This was completely against any ethic practice. I am having to pay horribly now. I was told I would receive the money within 30 days. !The negligence of ******************************* has wreaked havoc on my teeth. Deep cleaning is covered by my insurance Delta Dental. BBB directs its services to businesses and consumers in North America. . That's all you need. During this process a text was sent to ********* phone explaining the amount being charged to his new financing to which he replied with acknowledgement to the charges, without this text acknowledgement no charges could be charged to the patient. In the window that pops up, make sure Location is set to Allow or Ask. 1-800-DENTIST has {1} locations, listed below. BBB Business Profiles generally cover a three-year reporting period. BBB is here to help. I worked for a period of several months with ***** to obtain "approval" for the work to be "redone" for teeth #** and #** at another dentist. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met. I kept leaving messages for months and no call backs. See details. BBB assigns ratings from A+ (highest) to F (lowest). BBB is here to help. WebBetter Business Bureau helps United States, Canada, and Mexico consumers find businesses and charities they can trust. If you're still having trouble, please consult your browser's help page, or choose a city and state/province from the type ahead dropdown choices. I should not have to pay for the work twice and I was never informed this would be the case. The dentist told me that it had to be extracted immediately. This complaint was received under our business in error. All Businesses (Accredited and Non-Accredited). Please begin by refreshing the page to see if your location populates the Near field. Please select the region that you would like to explore today. BBB Business Profiles generally cover a three-year reporting period. At their request I made 2 payment totaling $262.14. WebFind out everything you need to know about North Pointe Dental Center PA. See BBB rating, reviews, complaints, contact information, & more. WebView customer complaints of Westside Modern Dentistry, PC, BBB helps resolve disputes with the services or products a business provides. It was $550 for one crown. Customer Reviews are not used in the calculation of BBB Rating. Please begin by refreshing the page to see if your location populates the Near field. **** dentist is unethical and is committing malpractice. Trust has never been more important, and BBB is committed to providing support for small businesses. On 3 occasions I left a detailed voicemail, complete with callback info, but they never returned my call. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. The dentist told me in so many words, that I was wrong in my assessment of my own mouth and teeth, saying I am hung up on how it looks. This was my first visit with this dentist as my last dentist had decided not to accept Delta Dental insurance. I told them that I was going to call my insurance company and informed them that they have not provided services that they have already claimed on my insurance. He kept saying this over and over and would not allow me to speak any further. I paid in full for an upper denture and lower partial. WebHome Dentist Near Me Dentist Near You Share Dentists Near You Finding a good dentist is more important than just finding someone to clean your teeth or fix a cavity. Being billed for service that was a duplicate and should have been billed. Care Credit turned down my application. If you're still having trouble, please consult your browser's help page, or choose a city and state/province from the type ahead dropdown choices. When he probed my gums it physically hurt me which has never happened to me during that exam. I went for another opinion and **************** told we her bite needs to be fixed and we are going to let him do invisiglign for 2yrs with him. They gave me my records, but refused to give me my refund. WebThe person I spoke with on the phone stated she needed to speak with they dental hygienist and put me on hold for about 7-10 minutes. At the top of your Chrome or Firefox window, near the web address, click the green lock. Image: SmileDirectClub. She said the balance will be $322.00 after the $5.00 copay and printed me my receipt showing my credit balance. A formatted copy in word is attached. I find out from Metlife and from ********** that ************ is NOT in the Metlife network but the other doctor in the office, *******************************************, is in the network. On July 2nd 2019 at Haile Endontics in Gainesville, Florida I spent $690 for a root canal. Find trusted BBB ratings, customer reviews, The ****** office stated it should take about 6 weeks for the credit to appear back on our credit card. Complaints for Florida Dental Centers - Better Business Bureau Nobody ever answers the phone. But **************** had no problem misdiagnosing me with periodontitis. Customer Reviews are not used in the calculation of BBB Rating. They asked me to fill up several forms. Dental Associates | Better Business Bureau Profile Complaint Type: Problems with Product/Service. All Businesses (Accredited and Non-Accredited). . Karen's response was that **** did not have the authority to have access to the sensitive client files and that she would need to speak with me directly. Make sure you click Allow or Grant Permission if your browser asks for your location. Reload the page and repeat your search. International Association of Better Business Bureaus. If your browser doesn't ask your location and your city still doesn't appear, try these steps: Please enter something you would like to search for. I had no idea that I had a credit, so I asked what credit and how much is it? I dont know who didnt get the proper fit, the dentist or the lab, but I would like to have all of the lab fees refunded - $900.00. Healthplex has no record of this phone call and has not re-reviewed their treatment. Customer Reviews are not used in the calculation of BBB Rating. That Monday came and went, and I did not receive a phone call from Karen. Privacy Policy. Complaints for Smile Design Dentistry - Better Business That's all you need. I had to cancel trips to family because of the delays. I was referred by my dentist for a dental procedure elsewhere. WebBetter Business Bureau helps Glenn Heights, TX consumers find businesses and charities they can trust. That's all you need. My id number is ************. Make sure you click Allow or Grant Permission if your browser asks for your location. As soon as I have an update, I will get back to you. Complaints for American Dental Association - Better Business If you're still having trouble, please consult your browser's help page, or choose a city and state/province from the type ahead dropdown choices. I have spent 10k over the last 4 years in the ******************* The last round of work done involved doing 7 crowns at one time. Dental At this point they then said that I needed to bring my I. D. And debit card into the office in order to get the refund processed. Again, in spite of the fact the doctor sent in a clearance form, the dental office still took my blood pressure because they said the doctor did not give any instructions or guidelines. Trying to discuss it with him is pointless, he lightly pushes you into just caving and accepting the teeth. *Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. There are ads everywhere for dental professionals, newspapers, mailers, and social media. All emails remained unanswered. Karen then proceeded to abruptly end the conversation, whereby he mentioned that he would be contacting a lawyer. In October 2022 the fell out my mouth in two pieces. The total cost of this crown replacement was quoted at $900, which I paid the same day. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. This facility should be looked at because Im sure they are taking advantage of the **************** The dentist blamed me for everything. The patient and her daughterwere informed they would be responsible for the lab bill due to wearing the denture/partial, that we incurred a cost with for fabrication, as well as doctor ***** and aware we would not be able to offer a full refund. I inquired about the prices because it was not covered by insurance and I would be paying out of pocket. I keep calling the office and I get a recording saying that they can't answer the phone. Please accept this as Coast's response to **************. **** agreed and said that this is exactly what needed to happen, because so far, I have not been able to speak with Karen. I feel this is false advertising on their part since I would have chosen the other doctor in the office otherwise. They also kept trying to force add ons and my bill went higher after they started the cleaning. Im about to have a nervous breakdown. For some reason I believe that there may be others who have charges and they are not aware of it. My daughter had phase 2 with him and it was a horrible experience. BBB Scam Alert: Fake events & phony tickets take festival goers by surprise, BBB Tip: Still working remotely? February 27th 2023.I went to the dentist at bound brook ********************** care located in *********** ** I was worried about my upper tooth that was a little loose and I was afraid it was going to fall off. When I went to pay it they told me that they would just take it out of the credit on my account. Complaints 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. I do not understand why ************** Smiles never made these observations or brought any of these additional issues to my attention. I said that is okay, how long will it take you to audit and send it up to corporate. At the top of your Chrome or Firefox window, near the web address, click the green lock. Refused refund This is a complaint against *************** for poor deceptive dental work below standards with most of the work done by non qualified staff. That would have been fine, except that it hasnt happened yet - so again, Coast are not reachable despite my repeated efforts to resolve this. Never finished. He urged me to keep them and try them. 35 complaints closed in the last 12 months. For the BBB EU Privacy Shield independent dispute resolution program, please click here. WebBetter Business Bureau helps consumers find businesses and charities they can trust. Please help me resolve this matter. They are In-Network with my insurance, Healthplex. International Association of Better Business Bureaus. I paid $5000 for it in May the bridge was place but it never felt right I tried to tell it didnt feel he walk out.In August I went back to office and told them it was broke the dentist look at and said its fine. He denied his tech adjusting the mold, how else do you explain the errors? That is what these 7 crowns cost me. Let us help. thank you. Thank you for your business and please let us know if you would like to be rescheduled in order to complete the treatment you need. We detect that you are visiting from France. We discussed financing options which he decided to move forward with. Please begin by refreshing the page to see if your location populates the Near field. Smile Design Dentistry has {1} locations, listed below. Dentist refused and mailed 2 of the three partials back to me. BBB Business Profiles may not be reproduced for sales or promotional purposes. Check out BBB's consumer HQ for more consumer tips. The Coast Dental ****** office stated that we would be receiving a credit for the entire $2,060. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. __(pt. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. See details. Keep up with the latest health news at BBB.org/health. It took 3.5 hours to perform the dental work on the first crown for the day. (972) 223-1690. Find out how BBB AUTO LINE can resolve your dispute. I had a denture made it took 6 weeks it came back and it didnot fit we tried reclining it still didnot fit dentist said to make a new one I went back after they took impressions and they ask me what I was there for I said you made another denture for me they told me basically I was confused cause they had no records finally they found out I was there they lost it made another it felt like the same on when they did the try on it had no teeth in it strange a way this went on for almost 4 months it came bask and it felt like the one they made before almost broke my tooth it doesnot fit I want my money back didnot return costing to much in gas and I have no more dental insurance would like a full refund place in ran unprofessionally actually one of the dentist assistance got into an argument with me because I thought it was her that made the impression that they lost and she slammed the door in the whole office shook and she argued with me very unprofessional I want the whole amount refunded and they could have there bad dentures back I don't even think they made a new one I think they tried to fix the one that was already made and didnot fit they took the impression of my old denture and they said it'll come out just like that and I didn't so thank you very much. Dentist, Orthodontist, Cosmetic Dentistry BBB Rating: A+. I received from Metlife a notice of what was paid to ************. For the BBB EU Privacy Shield independent dispute resolution program, please click here. Reload the page and repeat your search. Complaint: 20063123I am rejecting this response because: An accept or reject-type response is required by the BBB, and the message received only acknowledges receipt of my complaint. I called my insurance company and they also tried to reach Coast Dental but without success. **************** told me I had moderate to SEVERE periodontitis without showing me the bone loss on my X-rays. Karen mentioned that I will probably receive a bill for the $200, but that I can disregard it.I did receive a bill for $200, and on November 4th I spoke with Karen who told me she would research with her insurance team and follow up with me the following Monday. 01/10/2023. I had a root canal procedure at Haile Endodontics. BBB assigns ratings from A+ (highest) to F (lowest). BBB: Start with Trust | Texas | Better Business Bureau North Pointe Dental Center PA - Better Business Bureau
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